Privacy policy
How NorthForge Home Tech handles information when you contact us.
Last updated: 22 August 2026
This policy explains how NorthForge Home Tech uses personal information supplied through this website, by phone or through messaging services.
Information you provide
When you make an enquiry, you may provide your name, contact details, postcode or area, job description, preferred contact method and photographs relating to the work.
How information is used
Information is used to respond to your enquiry, assess the requested work, arrange visits, provide estimates, carry out agreed work and maintain necessary business records.
Website enquiry form
Enquiries submitted through the website are securely forwarded to NorthForge Home Tech by the FormSubmit form-delivery service. This includes the information and any photographs you choose to provide. The information is used only to assess and respond to your enquiry.
WhatsApp and phone contact
If you contact us by phone or WhatsApp, the information you share is also subject to the relevant communication provider’s privacy terms.
Sharing information
Personal information is not sold. It may be shared only with service providers needed to deliver your enquiry, where required to provide an agreed service, comply with the law or protect legitimate rights.
Retention and your rights
Information is kept only as long as reasonably necessary for enquiries, completed work, legal obligations and business records. You may ask what information is held about you or request correction or deletion where applicable.
Contact
For a privacy question, contact NorthForge Home Tech using the details on the Contact page.